Contact us online
To help us direct your query or comment to the right place please choose from the following options.
I would like to:
- Ask a general question
- Transfer course to another
- Request a refund / ask about refunds
-
Make a complaint, compliment or suggestion
- I want to enrol (only use this if you cannot enrol on the website)
- I want to re-enrol (only use this if you are a current student at City Lit and you cannot enrol on the website)
Enrolments
How to contact us
Submit a request – City Lit Help Centre
Call: 020 3871 3111
Lines are open Monday to Friday 12pm to 6pm
Email: infoline@citylit.ac.uk
Postal address
City Lit
1-10 Keeley Street
Covent Garden
London
WC2B 4BA
City Lit
1-10 Keeley Street
Covent Garden
London
WC2B 4BA
General college contacts
Information and advice on courses, fees and childcare
IAG Contact Us
You can apply for a bursary online and upload any evidence required using our online portal; click here.
If you need help or have questions please do not hesitate to speak to our Information and Advice team who will be able to discuss options with you and provide more information.
Drop in to the Student Centre & Library Monday to Thursday 12pm-2pm.
Email: advice@citylit.ac.uk
Phone: 020 3443 9549 Monday to Thursday 10am to 12pm
Student Centre and library
Email: infoline@citylit.ac.uk
Learning support
For students with disabilities, specific learning difficulties, dyslexia and students who are deaf or hard of hearing; contactEmail: support@citylit.ac.uk
Duty manager (in case of emergency)
Phone: you can find the phone number on the display board in any of our classrooms.
Phone: you can find the phone number on the display board in any of our classrooms.
For external suppliers use only; if you are a student and you have queries regarding fees or payments please email infoline@citylit.ac.uk.
Lost property
If you have lost an item, you can enquire with our security desk whether it has been handed in. This can be done in person at Keeley Street or by emailing infoline@citylit.ac.uk