Assessment and exam appeals procedure

There are two kinds of accredited course offered at City Lit:

1. internally marked assessment /exams
2. externally marked assessment /exams.

1. Internally marked assessments and exams

1.1 On internally marked assessments/exams, City Lit teachers are responsible for assessing work and awarding grades. The results are then sent to the examining body who award the qualification.

1.2 In order to ensure consistency, we have a detailed quality assurance process of internal moderation and standardisation. The awarding body will also sample teachers’ marking and our internal procedures to make sure judgements are consistent with other colleges and organisations.

1.3 Where work is internally assessed, you will have the right to appeal if you consider that, relation to your work:

• an administrative, or similar, error has occurred
• the assessment process was not conducted in accordance with the programme or unit guidelines, or our assessment policy.
• your performance was affected by ill health or some other valid reason during the assessment.

1.4 Any assessment appeal should be supported by appropriate evidence, e.g. examples to support your submission or medical evidence.

1.5 You may not appeal the academic judgement of members of staff, nor their academic integrity. This includes the mark awarded for a particular piece of work or any judgement of demonstration of competence standards.

1.6 If you have a concern you should, in the first instance, discuss the matter with your tutor/assessor. Alternatively if you do not feel able to speak to your tutor/assessor, speak to the course leader. This should normally be done within one week of receiving the result of any assessment/exam.

1.7 If this does not resolve the matter you should:

• appeal in writing to the relevant Head of Programme, normally within two weeks of receiving the result of any assessment/exam;
• supply any evidence you want considered
• tell us if you wish to meet as part of your appeal; e.g. to supply evidence, or if you are unable to put the details of your appeal in writing.

1.8 On receipt of an appeal the Head of Programme Area or Assistant Principal will address your grounds and investigate as appropriate. We will send you a full response, normally within 20 working days. If your appeal is more complex and requires additional investigation it may take longer to respond to you. We will tell you by the end of the initial 20 working days if this is the case and will give an indication
of how long it will take us to respond.

1.9 There is no further internal appeal. If you wish to make an external appeal (e.g. with
the awarding body), you will be advised how to do this as part of our decision.

2 Externally marked assessments and exams

2.1 If your course is externally assessed or examined, appeals must be made direct to
the awarding body using their procedures. For further information, please refer to
your course documentation, course leader or the Examinations Officer.