7.1 We offer regular emails to let you know about our courses, events and news as well as any alerts relating to courses you have booked or shown an interest in. We may also invite you to take part in surveys about our products and services or issues affecting City Lit, some of which we are legally required to do.
City Lit may personalise the message content based on any information you provide to us and your use of our platforms.
You can update your communications preferences and stop receiving future emails at any time by following the links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.
7.2 If you believe you have received unwanted, unsolicited emails sent by or purporting to be from City Lit, please forward a copy of that email with your comments to email@example.com for review.
7.3 Occasionally, we may contract a third party to communicate on our behalf. We do not collect your email address or contact information from this third party, and we do not have access to their mailing list.
Depending on the nature of the third-party mailing, we may, in order to comply with applicable laws, provide the third party with a suppression list of our contacts to exclude from their list. The third party does not have permission to keep or market to our contacts on this list, or to use it in any way other than as a suppression list for a mailing they are providing on our behalf.
7.4 We may contact you via post to let you know about our courses, events and news. City Lit may personalise the message content based on any information you provide to us. You will only be contacted by post if your marketing preferences state you are happy for us to do so.
7.5 City Lit may contact you by phone, either by a call or by SMS, to keep you updated about courses you have shown an interest in or asked to receive alerts for (e.g. using our waiting lists functions). We will only contact you this way if stated in your marketing preferences.