City Lit believes that everyone has a right to be safe and respected. We are committed to creating a safe environment for everyone working and studying at City Lit, whether face to face or online.
This page sets out what you can expect from us and what we expect from our students.
Being safe and feeling safe
Everyone should be safe and feel safe. Safeguarding is everyone's responsibility.
City Lit operates a Duty Manager system during term times (details are displayed in classrooms). A duty manager can help you deal with safeguarding and health and safety issues, where immediate or urgent support is needed. You can contact them using a telephone number displayed in classrooms from Monday to Friday (until 21:30) and Saturday (until 17:30) to ask for support.
Staying safe online
The internet is great for so many things. However, we also need to know how to keep ourselves safe when we use it.
Our guide will help you to make sure you, your computer and your money stay safe when you go online. You can download the full document at the bottom of this page.
The following video will show you what to do in case of an evacuation of the City Lit building in Keeley Street.
Additional support for your learning
If you feel you need some help in order to study with us then please let us know as soon as possible. We will discuss your individual situation with you and what we can reasonably adapt or provide. We can provide a wide range of support, depending on the type of course you are on and your needs.
We offer support for Deaf, hard of hearing or disabled students, and we can also provide counselling or dyslexia support services.
If you need support, please contact our Access, Support and Inclusion team on: firstname.lastname@example.org
For support if you are Deaf or hard of hearing, please contact: email@example.com
For counselling support, please contact: firstname.lastname@example.org
To find out more about what support we provide and how, please watch this video or visit the Access and Support pages:
Learning with others
To know what we expect of our students who are learning online, please don’t forget to watch this short video about City Lit netiquette.
Whether you are learning online or face to face, we expect all of our students to follow the student Code of Conduct. Here is the link: Student conduct policy.
Prevent and British Values
City Lit promotes the values of democracy, individual liberty, the rule of law, mutual respect and tolerance of those with different faiths and beliefs. We do this through the way we work, teach and interact with our students and staff.
For example, we actively create opportunities for regular student involvement and we take students’ views very seriously. We promote free speech, encourage development of critical thinking and promote research and debate in the classroom. A range of regular stimulating lectures and music and art events offer opportunities to broaden classroom learning, challenge us to recognise differences and promote new ideas and thinking. We are committed to making learning accessible to all, and to empower all students to take responsibility for their own learning. At City Lit we also have a range of policies and procedures that support a culture of mutual respect, such as Student conduct policy and procedure, Safeguarding policy etc. Our staff receive regular training and updates in order to grow the skills and confidence to put these policies in practice.
The government defines these values as “British” because they characterise life in modern Britain. These values are part of the Prevent Duty to challenge radicalisation and extremism, which all education institution have a duty to comply with.
Listening to your views and feedback
Your views and feedback matter to us.
Please complete your evaluation form, which we will email you at the end of your course. By completing this form, you could help us improve our courses, facilities and learning experience.
If you would like to make a compliment, complaint or suggestion, please email us on email@example.com
At City Lit we have zero tolerance for insulting or discriminatory behaviour. If students experience it, they should stay calm and talk their tutor, or contact the manager through the email address above.