This guide will help you to activate your City Lit Student Microsoft 365 IT account. Once you have done this, you will be able to access Google Classroom and other Microsoft 365 features.
This guide will help you do two things to access your account:
- Reset your password
- Set up text SMS as your authentication method
To go through the steps below, you will need:
- Your City Lit student number
- Access to your personal email
- A mobile phone
Please make sure that you read through these instructions and follow all the steps carefully.
If you need help at any stage, you can contact us at, GoogleClassroomEnquiries@citylit.ac.uk and we will get back to you as soon as we can.
Section 1 - Reset your password
- Go to https://passwordreset.microsoftonline.com/
- Enter your City Lit student email address (your student number followed by @student.citylit.ac.uk e.g. firstname.lastname@example.org)
- Type in the screen capture code that you see on the screen. Then, click ‘Next’
4. The next screen will show the email address you gave us when you enrolled. Part of the address will be hidden e.g. email@example.com. Click on ‘Email’
5. Check your personal email inbox for the verification message from Microsoft. Type the verification code into the box (as below):
6. Once you the verification is complete, you will see a password reset screen.
Your password must:
- be at least 12 characters
- contain upper and lower-case letters
- contain a special character (such as, #, %, !, &, £)
- contain a number.
- be different to your previous passwords.
Click on ‘Finish’
You will then see this screen:
Section 2 - Accessing your City Lit Microsoft 365 Account
You should now be able to access your City Lit Student Microsoft 365 account using your ‘firstname.lastname@example.org' e-mail address and your new password.
When you sign in for the first time, you will need to give more information to confirm that you are a City Lit student.
Set up text SMS as your authentication method
This section will help you set up text SMS messages as your method of authentication.
This step will be needed every time you log in to your City Lit student IT account and is an essential part of City Lit’s improved IT security measures.
Go to https://office.com
1. Enter your City Lit ‘email@example.com’email address, e.g. firstname.lastname@example.org)
2. and click 'Next'.
3. Now enter your new password and click ‘Sign in’
4. Now you need to set-up text SMS authentication. This is part of City Lit’s improved IT security measures. It adds extra security to your City Lit Student IT account.
Click ‘Next’ to continue.
5. Settings for text SMS authentication
A) Choose ‘Authentication phone’ from the drop-down menu.
B) Choose the country code for your mobile phone number e.g. United Kingdom(+44), and enter your full mobile phone number, including the 0.
C) Choose ‘Send me a code by text message’ and click ‘Next’.
*Please note that you will not be charged for using this method of authentication.
6. You will receive a text message with a six-digit code to your mobile phone. Enter the code in the box (as below) and click ‘Verify’.’
7. Once you have completed verification, please click ‘Finished’
8. If you see the ‘More Information Required’ screen, just click ‘Next’.
9. You will see the following screen. Click on the word ‘Verify’ (as below).
You have now set up your text SMS authentication.
Note: Each time you sign into your City Lit Student Microsoft 365 IT account you will need to enter your password and verify your identity via text SMS. You will be asked to enter the six-digit code sent to your mobile phone. Please remember to have your mobile phone with you every time you are logging in.
You should now be able to access your City Lit Microsoft 365 IT account including Google Classroom.
If you have any problems, please e-mail us at GoogleClassroomEnquiries@citylit.ac.uk with the following information:
- screen shots of any error messages
- the number of the section and step where you had a problem
- the device you are using (e.g. laptop, mobile, tablet)
- the web browser you are using (please note, a browser is a computer programme that helps you access and view websites, such as:
We will get back to you as soon as possible.
Detailed Google Classroom guidance is in the Google Classroom section of the Help Centre.
Click on the link below to download a PDF version of the guidance: