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Help using your Student IT account

Need help accessing your student IT account? Find step-by-step guidance

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Have a question? Find answers to the mostly commonly asked questions

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Knowledge base

  • Courses

    For students already enrolled onto a course. An introduction to learning at City Lit whether your course in online or in person. Learn how to use your City Lit IT account as well as Google Classroom and Zoom, if you course is online. Guidance on how to make the most of your course and how to give us feedback about your course. Details about Exams if your course is accredited.

  • Student Services

    Find out about our facilities including the Student Centre &Library and the Café. Information on building accessibility and what support is available if you are disabled, Deaf or hard of hearing, have a learning difficulty or need counselling support. Read City Lit's Key Policies, find out how we use student feedback and how you can support City Lit.

  • Booking, Payment and Fees

    Everything you need to know to enrol onto a course including, how to choose the right course, what fees should you pay and how to book. Information on what help is available for course fees, travel, materials, and childcare expenses. Guidance on how to use your 'My City Lit' account to make or cancel a booking and get a refund.

  • Contacts and Locations

    Everything you need to know to reach out to us. Contact details for all departments, our opening times and our term times as well as information about our locations and how to travel to City Lit.

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