To access any Google Classroom resources available for your course(s), you first need to activate your City Lit Student IT account. You can find the steps to do this by visiting the Your City Lit Student IT account page. Once your account is activated, you can access Google Classroom directly through Office.com or Classroom.google.com.
If you have a personal Google account, when accessing Google Classroom sometimes that may be the default account. To Switch Accounts to your City Lit Student account follow these steps: Switching from a personal Google account to your City Lit Google account
Only for some courses. If your tutor has set up Google Classroom as a part of the delivery of your course, an invite to join will be sent to you by e-mail. Some courses, especially if they are very practical, do not use Google Classroom. Contact your Tutor to confirm if Google Classroom is needed.
No, City Lit online courses are taught via Zoom. You do not need to have access to Google Classroom to join your Zoom sessions. A link for the Zoom sessions, with a security passcode, will be sent to your personal e-mail address the day before your class.
Yes, any work that you uploaded to a course Google Classroom site should be available to you once you have reactivated your City Lit Student IT account.
You can find the steps to do this on our Help Centre or by following the guidance on the Your City Lit Student IT account page.
If you have any difficulty locating any uploaded work, then please complete our contact form and we will be in touch to help you.
City Lit Google Classroom access is available for students for the entire academic year they are enrolled in, e.g. September 2025-August 2026, even if they don’t do a course every term.
If you did a course in Term 1 (September – December) with Google Classroom access, all the resources for this will be available to you when you reactivate your City Lit Student IT account, as well as any subsequent courses you enrol on with Google Classroom access.
We cannot provide access to City Lit Google Classroom sites for students who are not enrolled with us in the current academic year, and your access to Google Classroom will automatically finish at the end of each academic year. This does not apply to courses that span more than one academic year.
We have provided step by step guidance on how to activate your City Lit Student IT account to gain access to any Google Classroom sites enabled for your course. You can find the information about how to enable this on our Help Centre, on the Your City Lit Student IT account page.
If you've already taken a look at the guidance and need more help please complete our contact form and we will be in touch. You're not alone; we're here to help.
Yes, once you have activated your City Lit Student IT account you can access any Google Classroom sites available to you from smart phone or computer devices.
Please see the Google Classroom section of the Help centre for detailed guidance.
Yes, but only if you let us know if you are travelling abroad during your course so that we can give you access to google classroom from outside of the UK. To do this please complete our online form.
If your course is online you will still receive the email with the Zoom link to your personal email and it will be accessible regardless if you are abroad or in the UK.
What it means
You signed into Classroom with the wrong account.
You need to switch or add another Google Account. This can be done in three
easy steps
What it means
We couldn’t find your Class Code in our system
Solution
1) Try typing in the code again, the passwords are case sensitive.
2) Your Google Classroom may have been deactivated / archived if it from a
course that has ended.
What it means
We can’t find your Google Student account in our system.
Solution
1) Check that you have entered your Student account details in correctly,
with your student number followed by @student.citylit.ac.uk
2) If you've just created an account, we need to activate it across multiple platforms. Wait for 2 hours; the system needs a bit of time to recognise you.
3) If the issue stays, submit a new support ticket. You're not alone; we're here to help.
What it means
You've logged in successfully, but you're not where you need to be.
Solution
Head over to classroom.google.com. That's where your learning journey continues.
What it means
Your password needs to be as strong as your ambitions.
Solution
Make sure it's at least 12 characters, mixing uppercase, lowercase letter, special characters, and numbers.
Need more help?
In-person support
Come to the Student Centre and Library (on the Mezzanine floor in our main building on Keeley street) Monday to Friday 10:30am to 5:30pm.
Outside of these times please speak to the Student Centre staff who can call someone down to meet you.
Raise a ticket
Please make sure that you read through these instructions and follow all the steps carefully.
If you have any problems and need help at any stage, please contact us and include the following information:
screen shots of any error messages
the number of the section and step where you had a problem (e.g. Section 1: Step 3)
the device you are using (e.g. laptop, mobile, tablet)
the web browser you are using (e.g Firefox, Google Chrome, Microsoft Edge)
We will get back to you as soon as possible.