Submit a request

When you raise a ticket we need you to verify that the email you give us is yours. This check is necessary to protect both your and our online safety. After you submit your ticket please check your email inbox (and your spam/junk folder) and click the link to verify your email address. Full guidance on how to do this is here: https://help.citylit.ac.uk/hc/en-gb/articles/35046385800605-Verifying-your-email-address-when-raising-a-ticket

This is a 5/6 digit number, you can find it on a previous enrolment confirmation.

If completing the form on behalf of a student, please add the student’s details here.

Please give more details on the comments box below including what page you were on when the error happened. Please also attach screen shots of any error messages that you have seen, this will help us to investigate and hopefully fix the issue faster.

What Operating System are you using?

If you're not sure of the exact date please enter the first day of the month that the course starts in.

The department for each course is listed on the course outline on the website

Please tick all that apply

Please enter the start time in a 24hr clock format e.g. 09:00

Please enter the start time in a 24hr clock format e.g. 09:00

Please write any more information you would like to give us here.

Add file or drop files here