If you are new to online learning it may be difficult to know if you have the right IT skills to participate fully in online classes.
This flow chart will help you identify areas you may need to improve, and provide links to other resources.
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*to access these resources you will need to create a free Learn My Way account |
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*to access these resources you will need to create a free Learn My Way account |
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Need more help?
In-person support
Come to the Student Centre and Library (on the Mezzanine floor in our main building on Keeley street) Monday to Friday 10:30am to 5:30pm.
Outside of these times please speak to the Student Centre staff who can call someone down to meet you.
Raise a ticket
Please make sure that you read through these instructions and follow all the steps carefully.
If you have any problems and need help at any stage, please contact us and include the following information:
screen shots of any error messages
the number of the section and step where you had a problem (e.g. Section 1: Step 3)
the device you are using (e.g. laptop, mobile, tablet)
the web browser you are using (e.g Firefox, Google Chrome, Microsoft Edge)
We will get back to you as soon as possible.